Privacy Policy · رازداری پالیسی

Scope & Institutional Responsibility

• O1NCE provides public institutional websites and secure ERP/MIS services.
• Public website information and private institutional records are handled differently.
• Institutions remain responsible for the accuracy, authority and appropriate use of records they enter or publish.
• An institution should ensure that information is entered and used for legitimate institutional purposes.

Information We Process

Depending on the services enabled by an institution, information processed through O1NCE may include:

• User and account information.
• Student and parent/guardian details.
• Admissions and registration information.
• Academic, examination and attendance records.
• Fees, payments and institutional finance records.
• Staff and administrative records.
• Uploaded documents and institutional files.
• Portal communications and notifications.
• Technical, security and activity logs.
• Information an institution chooses to publish publicly.

How Information Is Used

• Provide authorized educational and administrative services.
• Authenticate users and control access.
• Maintain institutional records.
• Support admissions, academics and attendance workflows.
• Manage authorized fee and payment records.
• Generate reports and institutional documents.
• Deliver requested communications and notifications.
• Maintain reliability and operational continuity.
• Help protect the platform against unauthorized use.

Public & Private Information

• EduKnowledge pages may display information that an institution chooses to publish.
• This may include programs, admissions information, notices, institutional profiles and contact information.
• Student, parent, staff, finance and other protected ERP records are intended for authorized users.
• Protected ERP information is not intended to become public website content merely because it is stored within the platform.

Accounts, Passwords & Security

• Users should keep passwords and credentials confidential.
• Access to institutional systems is role-based.
• Security and activity logs may be maintained where needed to operate, troubleshoot and protect the service.
• Users should sign out from shared or public devices.
• Institutions should promptly disable access that is no longer required.
• No online system can guarantee absolute security. Appropriate account and device security practices remain important.

Third-Party & Connected Services

Where an institution enables connected services, relevant information may also be processed by those service providers. Examples can include:

• Messaging and communication services.
• Payment services.
• Maps and location-related services.
• Other institution-enabled integrations.

Such providers may operate under their own terms and privacy practices.

Retention & Institutional Responsibility

• Retention depends on institutional requirements, operational needs, enabled services and applicable obligations.
• Institutions should maintain appropriate authority for information they upload or manage.
• Institutional administrators should manage records according to their own authorized procedures and responsibilities.

Children & Student Information

• Student information should be entered and accessed only for legitimate institutional purposes.
• Access should be limited to authorized institutional and portal users as appropriate.
• Institutions are responsible for obtaining permissions or consents required for their use of student information.
• Parents or guardians should contact the relevant institution about institution-specific student records.

Corrections & User Requests

• Questions about an institution's records should normally be directed to that institution.
• Requests to correct institutional information should be handled through the relevant authorized administrator.
• Platform or technical enquiries may be directed through official O1NCE/Danish Center support channels published on the platform.

Policy Updates & Contact

• This privacy policy may be updated as O1NCE services evolve.
• The effective or updated date displayed on this page helps identify the current published version.
• Institution-specific questions should first be directed to the relevant institution.